Important Blocks in Pega BPM

BRE, BAM, Integration Engine, Interfaces for Development and Maintenance. 

1) Difference between Pega BPM Suite and other BPM Suites is Business Rules Engine and Business Activity Monitoring (BAM)

2) Many Process Commander applications provide business process management and automation through six functional capabilities, informally known as the Six R's:

• Receiving — Accepting and capturing the essential data describing work from multiple sources in multiple media and formats, from keyboards, scanners, and external systems.
• Routing — using characteristics of the work and knowledge about the workforce to make intelligent matches and assignments.
• Reporting -- providing real-time visibility of work in progress, work completed productivity, bottlenecks, and quality.
• Responding — Communicating status, requests for information, and progress to the work originator and to other people involved in the work, by email, fax, written mail, and other means.
• Researching -- Accessing external systems and databases through connectors to support analysis and decision making.
  
• Resolving -- through automated processing and automated support of users, completing the work and updating downstream systems promptly.